Privacy Policy

RHITE LTD processes personal information needed to operate this website, provide hosting services, take payment, support customers, prevent abuse and meet legal obligations.

Information we may collect

This can include your name, email address, billing details, service configuration, support messages, login and security events, IP addresses and technical logs. We do not need to store your full card number when payment is processed by an external payment provider.

Why we use it

We use information to perform our contract with you, secure and operate the service, respond to support requests, maintain accounting records, prevent fraud or abuse, and comply with legal obligations.

Service providers

We may use specialist providers for payments, infrastructure, email, monitoring, backups and security. They receive only the information reasonably required for their role and may process data outside the UK where lawful safeguards apply.

Retention

We keep account, billing, support and security records only for as long as needed for the purpose collected, legitimate operational needs and applicable legal requirements.

Your rights

Depending on applicable law, you may have rights to access, correct, erase, restrict or object to processing, and to request portability. You may also complain to the UK Information Commissioner’s Office.

Cookies

This website and customer systems may use essential cookies for login, security and preferences. Optional analytics or marketing cookies will be identified where enabled.

Contact

Privacy questions and rights requests can be sent to support@rhite.co.uk.